Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information at mythironalexa.
Information We Collect
At mythironalexa, we collect information that helps us provide better financial analysis services to our users. This includes both information you provide directly and data we gather through your interactions with our platform.
Personal Information
Name, email address, phone number, and professional details you provide during registration or when contacting our support team.
Usage Data
Information about how you navigate our platform, which features you use, and your interaction patterns with our financial analysis tools.
Technical Information
Device information, IP address, browser type, operating system, and cookies that help us optimize your experience on our platform.
Communication Records
Correspondence with our team, feedback submissions, and support requests to improve our services and resolve any issues.
How We Use Your Information
We use the information we collect to operate, maintain, and improve mythironalexa's financial analysis platform. Your data helps us personalise your experience and provide relevant insights.
Specifically, we may use your information to create customised financial reports, send important updates about our services, respond to your inquiries, and ensure the security of your account. We also analyse usage patterns to enhance our platform's functionality and develop new features that benefit our users.
We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us operate our platform, and only when necessary to provide our services to you.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Here's how long we typically keep different types of data:
Data Type | Retention Period | Purpose |
---|---|---|
Account Information | Duration of account + 2 years | Legal compliance and support |
Financial Reports | 7 years | Regulatory requirements |
Usage Analytics | 2 years | Platform improvement |
Support Communications | 3 years | Service quality assurance |
Your Rights
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a commonly used electronic format within 30 days.
Correct Information
Update or correct any inaccurate personal information we have on file. You can do this through your account settings or by contacting us directly.
Delete Your Data
Request deletion of your personal information, subject to legal and regulatory requirements. Some data may need to be retained for compliance purposes.
Security Measures
We take the security of your personal information seriously and have implemented multiple layers of protection to safeguard your data.
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All data transmissions are encrypted using industry-standard TLS protocols to protect information in transit between your device and our servers.
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Personal information is stored on secure servers with restricted access, protected by firewalls and intrusion detection systems.
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Our team members undergo regular security training and follow strict data handling procedures to maintain the confidentiality of your information.
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We conduct regular security audits and vulnerability assessments to identify and address potential risks to your data.
International Transfers
mythironalexa operates primarily within the United Kingdom, and we store most data within the UK and European Economic Area. However, some of our trusted service providers may process data outside these regions.
When we transfer personal information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities. These measures ensure your information receives the same level of protection regardless of where it's processed.
You have the right to obtain information about these transfers and request copies of the safeguards we use to protect your information during international processing.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, analyse how you use our services, and improve our website's functionality.
Essential cookies are necessary for our platform to function properly and cannot be disabled. Analytics cookies help us understand user behaviour and improve our services. You can control non-essential cookies through your browser settings, though this may affect some features of our platform.
We also use web beacons and similar tracking technologies to measure the effectiveness of our communications and understand user engagement with our content.
Third-Party Services
mythironalexa works with carefully selected third-party service providers to deliver our financial analysis services. These partners may include cloud hosting providers, payment processors, and analytics services.
All third-party providers are required to maintain appropriate security measures and use your information only for the specific purposes we've authorised. We regularly review our partnerships to ensure they meet our privacy and security standards.
Our website may contain links to external sites. Please note that we're not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any external sites you visit.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent notices on our platform.
Minor updates that don't materially affect your rights may be implemented without direct notification, though the updated policy will always be available on our website with a revised effective date.
We encourage you to review this policy periodically to stay informed about how we're protecting your information. Your continued use of mythironalexa's services after policy updates constitutes acceptance of the revised terms.
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email us at info@mythironalexa.com
Call us at +44 2392 426622
Or write to us at:
46 Jardine Crescent, Tile Hill
Coventry CV4 9PQ
United Kingdom
This privacy policy was last updated on March 15, 2025